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why it is important to identify your customer when you are working online?

You not only need to increase your customer base in order to be competitive in a company that depends on customers, but you also need to build customers for life. These customers become your secret sales team if you can do that. I'm pleased you've included understanding. know your customer and that only happen when you start listening to them. Listen, actually, to what makes them happy and to what problems they may have. A happy customer service team is one of the added benefits of understanding your clients. Taking an occasional complaint from someone you've spoken to before and who's the account you're familiar with, isn't going to be just as frustrating. I've seen the real-world advantages of a top-notch.

Nancy1 on 21/9/20
Lokesh on 8/11/23
Identifying your customers when working online is essential for security and regulatory compliance. Firstly, it helps prevent and mitigate fraud, a prevalent issue in the digital realm. Verifying the identity of users helps protect against identity theft, account takeovers, and financial scams. It ensures that the individuals accessing online services are genuine and accountable for their actions, safeguarding the integrity of online transactions and relationships.

Secondly, Know Your Customer (KYC) processes are a cornerstone of Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) efforts. These regulations are in place to combat illegal financial activities, such as money laundering and terrorist financing. By confirming customers' identities, online businesses can ensure that their platforms are not being exploited for illicit purposes, fulfilling their legal obligations and contributing to a safer and more transparent online environment. Failure to conduct KYC measures can result in regulatory non-compliance, legal consequences, and reputational damage, making it a fundamental practice for online businesses. you can check this portal for Identifying the customer, (https://www.kychub.com/global-kyc-solution/) found this on the internet.
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